The staff members were expetional. Manager Anwar was one of the best I've ever met. He leads highly motivated, experienced customer service focused team members. I would like to name a few; Riyadh, Sultan, Wejdan, and the rest of the front desk team. Aslo Aizaz from the car ride section. Thank you for making me feel comfortable and relaxed. Also, I would like to mention that executive lounge area staff were amazing, to say the least.
Lewis
octobre 2024
Space for work (very good disk), lighting system is amazing, bathroom can be open to the room with privacy for the shower and toilet, bathtub, the coffee machine was a grand addition...
Alaa
mai 2024
1) The receptionist at check-in time was excellent. All the staff were friendly. 2) The hotel is very clean 3) There are lot of varieties in the breakfast buffet
Mohammad
février 2023
The breakfast on the third floor was excellent and the service provided was very pleasant
Almarar
octobre 2024
nice location nice staff
Majid
février 2022
We arrived in the morning and they gave us a room for the day, before we could check into our room. Great service by the staff.
Camilla
janvier 2025
The JW Marriott Hotel Riyadh staff they were exceptional. I’ve been to a lot of hotels around the world never see staff like JW Marriott Hotel Riyadh.
Hussain
décembre 2024
The staff were too friendly and helpful, specially ahmed Alharbi from the front desk
Bassam
février 2025
The staffs are friendly and nice. They upgraded our room for free and gave us some complimentary fruits. Special thanks to the receptionist Riyadh, for his kindness and hospitality.
Angella
juillet 2024
-location is great showing Riyadh city skyline -The room is great , wide , bright and clean with all facilities -Room service and hotel valet parking is great with great staff -Special thanks to Ms. Noora from guest relations for her cooperation and help .She helped us to have an exceptional experience
Reem
mai 2023